Restore from backup failed

  • Resolved gacprt

    (@gacprt)


    2 years, 7 months ago

    debug code: BMI-RWdNIM3H-81483

    I was able to successfully restore from backup file on staging site (TasteWP location). But it could not restore on main site. My site it bitpause.com. I took backup when it was hosted on bluehost. Now I moved to hostinger and trying to restore there. But it fails. Please help me restore my site.

    Thanks,

    Dinesh

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 6 months ago

    Hello Dinesh,

    Judging by the log that you provided, it seems that the restore process was a success, just that some plugins were not re-activated properly. Please try to reactivate them manually.

    If the restored site doesn’t seem right, please run another restore after you change these settings within the plugin:

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 6 months ago

    Hey @ gacprt,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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