Restore in a loop?

  • kboddy

    (@kboddy)


    8 months ago

    I’m migrating from a dev server to a live server today using the plugin, but it seems to be in a loop during the restore process. The plugin for this site has worked great in the past. Latest version.

    51_backup_themes.zip index:0 finished.
    [2025-09-23 22:45:33][notice]End restore themes.
    [2025-09-23 22:45:35][notice]Start restoring themes.
    [2025-09-23 22:45:35][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0
    [2025-09-23 22:45:35][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0 finished.
    [2025-09-23 22:45:35][notice]End restore themes.
    [2025-09-23 22:45:36][notice]Start restoring themes.
    [2025-09-23 22:45:36][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0
    [2025-09-23 22:45:36][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0 finished.
    [2025-09-23 22:45:36][notice]End restore themes.
    [2025-09-23 22:45:37][notice]Start restoring themes.
    [2025-09-23 22:45:37][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0
    [2025-09-23 22:45:37][notice]Extracting file:domain.com_wpvivid-9584dd2bd8c74_2025-09-23-21-51_backup_themes.zip index:0 finished.
    [2025-09-23 22:45:37][notice]End restore themes.

    I’ve let this run forever. The themes .zip is pretty small from the backup. The progress bar is at 0%.

    Any way to get this unstuck to restore?

    Thanks!

    • This topic was modified 8 months ago by kboddy.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    8 months ago

    Hello,

    Could you please send the debug information, including the restore logs, to our support email at support(a)wpvivid.com? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Thread Starter kboddy

    (@kboddy)

    8 months ago

    Sent! Thanks for the quick response.

    Plugin Support tonyrobins

    (@tonyrobins)

    8 months ago

    Hello @kboddy

    Thanks. We are going to check into the issue and get back to you as soon as we can.

    All the best,

Viewing 3 replies - 1 through 3 (of 3 total)

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