• Resolved cancrazy

    (@cancrazy)


    Restore on new hosting keeps getting stuck at 85%. debug code is BMI-fHGbrqDb-67485

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @cancrazy

    It is possible that your browser may be unable to request restore process using the same window session (e.g. unless you move your mouse).

    In such case, please force both processes to stop: https://prnt.sc/1trv1tm
    Right after that, you can run the process once again.

    Once you run the restoration, please make sure:
    a) Your PC won’t go into sleep-mode
    b) Screen-saver mode is not enabled or active
    c) [Mac] Drive-sleep mode is not enabled
    d) You have not run the restoration from Opera GX or Brave browser
    e) You don’t use any extension that limits resource usage or “saves energy”

    Usually you don’t need to care about above things, but this is the complete list of things that can cancel the restore process.

    Let me know if that solves your issue 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @cancrazy ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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