restore problem

  • Resolved gao9099

    (@gao9099)


    2 years, 11 months ago

    Hi. I have a problem in restore the site. This is the code

    BMI-2d4zqmz2-76753

    Please check and help me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hello @gao9099 ,

    The backup URL that you used for super-quick migration does not lead to a valid backup file. Please upload the backup to the destination site manually. You can do all of that in the plugin section “Manage & Restore Backups”.

    Besides that, please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using uploaded backup file.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hey @gao9099 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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