Restoring backup impossible

  • Resolved alexandertechjane

    (@alexandertechjane)


    2 years, 10 months ago

    At 55%, it goes to the error where it is not possible to install the backup. It is restoring the files, but then a problem happens. I don’t know which problem.

    Debug code: BMI-t4VYqkaL-62940

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    Hello @alexandertechjane ,

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @alexandertechjane ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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