• Resolved austenharry

    (@austenharry)


    Our site offers the ability to purchase a vegetable box subscription either;
    1. Weekly (every week)
    2. Bi-Weekly (every two weeks)

    As well as the boxes, we also offer additional ‘Extras’ that are also available on a subscription when you have purchased a box. They have the same subscription options (i.e. weekly or bi-weekly).

    The issue is that we do not want customers to be able to buy a box on a weekly subscription but then buy an ‘Extra’ item on a bi-weekly subscription, as it doesn’t fit with our delivery schedule. In other words, is there a way to restrict users that have a weekly subscription to only purchase other items with the same subscription length?

    • This topic was modified 4 years, 3 months ago by austenharry.
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  • Hello,

    It sounds like you are currently using a subscription plugin. Since this is related to subscription products, the best place to get assistance is the plugin support.

    If you are using WooCommerce Subscriptions, you have access to our support team at WooCommerce.com. Please contact us at WooCommerce.com > My Account > Support, and we’ll be happy to help you there.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have other questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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