Restriction applied on wrong page

  • Resolved erenthoriser

    (@erenthoriser)


    3 years, 6 months ago

    The restriction has been applied to wrong pages. When I tried to revert the changes it doesn’t work.
    On the top of it, I deleted the entire restriction rule and EVEN the plugin, still then the access to pages is restricted.

    Please help at the earliest!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter erenthoriser

    (@erenthoriser)

    3 years, 6 months ago

    I wish to inform that the access has been restored automatically.
    Though it would be better to notify the concerned developers regarding the same.

    Bel

    (@belimperial)

    3 years, 6 months ago

    Hi @erenthoriser

    Thank you for getting in touch.

    We tried to replicate the wrong restriction page, but we were unable to reproduce the issue.

    Please see our test: https://share.getcloudapp.com/6quNeNll

    This could be a cache conflict. Can you try the following when you encounter the same issue?

    • Update the content restriction.
    • After selecting the update button, kindly select the save changes button.
    • Clear out any browser, WordPress, server, database, and CDN caches you have.
    • Retest using a private or incognito window with no active browser extensions.

    We hope that helps. Let us know if you have any questions.

    Bel

    (@belimperial)

    3 years, 5 months ago

    Hi @erenthoriser

    I’m going to mark this as resolved, as we haven’t heard from you in a while.

    Feel free to create a new thread if you have any other questions.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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