Results link does not work

  • Resolved eslindsey

    (@eslindsey)


    6 years, 1 month ago

    I’ve tried an incognito window and a regular window with a logged in user. The results link does not work. I’d like users to be able to view results without being required to vote.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    6 years, 1 month ago

    Hello

    Looks like there is an error happening when clicking on Results button.

    Could you send us screenshots with your poll settings so we can try and replicate this on our end?

    Also, could you verify you are running version 6.1.4?

    Thread Starter eslindsey

    (@eslindsey)

    6 years, 1 month ago

    I am running the most recent version that WP had me auto-upgrade to, as of the day I made the original post. I am relocating my IT infrastructure over the next day or two so I will provide the requested screen shots once everything is up and running again.

    • This reply was modified 6 years, 1 month ago by eslindsey.
    Plugin Author YOP

    (@yourownprogrammer)

    6 years, 1 month ago

    Thank you.

    Looking forward to hearing from you.

    Thread Starter eslindsey

    (@eslindsey)

    6 years, 1 month ago

    I am running 6.1.4.

    Here are the settings:

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    Plugin Author YOP

    (@yourownprogrammer)

    6 years, 1 month ago

    Thank you.

    We were able to replicate the issue on our end and implemented a fix.

    Can you update to version 6.1.5 and see if you still have issues?

    Thread Starter eslindsey

    (@eslindsey)

    6 years, 1 month ago

    6.1.5 fixed the issue, thanks!

    Is there a way to reset the number of votes for a single poll item? For example on this poll, I’d like to keep the results running from one event to the next, but I’d like to be able to reset used ideas to 0 as we use them, so that that answer has to work its way up from the bottom again.

Viewing 6 replies - 1 through 6 (of 6 total)

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