• Thanks for the plug-in, it’s real easy to manage images and breakpoints with. I am having an issue with retina display devices, specifically the iPhone 6 when using Safari. On those devices the background images are all loading at a very low resolution even though the original files are over 3000px wide. What can I do to fix this problem? Thanks!

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  • Hi i have the same problem here the background are exremly low res on mobile.

    https://www.dropbox.com/s/htveytmuj852fap/IMG_0100.PNG

    This is the webpage – http://www.gregor-maass.de/

    Plugin Author brx8r

    (@brx8r)

    I’m a bit stumped as to how to even debug this problem on mobile. In chrome’s device simulator they load at a nice res :/

    Plugin Author brx8r

    (@brx8r)

    I just did some testing, by getting the JavaScript to alert it’s vars on a public site, and the URL and resolution look correct on my Android phone in chrome (3x device pixel ratio).
    The screen on my laptop has a 2.25 device pixel ratio and the URL and resolution get worked out correctly there too.

    I am unable to test with any apple products so unless someone can tell me what’s going wrong, I can’t do much about it.

    I’ve set up this site which should generate some info about your retina screen:
    http://www.braksator.com/retina.html

    For example on my android it says:
    w:360 h:640 r:3
    rw:1080 rh:1920

    so the screen is 360×640 but the picture selected should be suitable for a 1080×1920 screen because the devicePixelRatio is 3x.

    (What exactly happens with that info will depend on your settings in the plugin though, though I suppose it’s unlikely something would be happening that you didn’t intend in that regard)

    Thread Starter Nate Espy

    (@nate-espy)

    Thanks for responding,
    That’s exactly what’s so head scratching about it… Everything looks great on all the test utilities and on android phones and an old iPad2. As far as I can tell, the issue is with iPhone 6 and 7. I don’t own one of those devices either, so I am in the “client has a problem that I can’t see” situation..
    I have tried adding the meta tag “”viewport” content=”width=device-width, initial-scale=1.0″ as recommended by several online sources, with no luck. I have a screenshot of what the problem looks like here:
    http://www.rooftopmedia.org/iphone6.png

Viewing 4 replies - 1 through 4 (of 4 total)

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