• Resolved pwizard

    (@pwizard)


    If RETURN PATH contains an email, actions within the admin interface involving sending out emails (such as resending notification for example).give a CRITICAL ERROR. Also happens on live site after attempting to subscribe.

    Nothing comes up in logs.

    If Return PAth is empty, it is fine

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter pwizard

    (@pwizard)

    No response in a week. Doesn’t bode well for deciding to upgrade to a paid version.

    Call to undefined function PHPMailer\PHPMailer\ctype_alnum

    (PHP 7.4)

    • This reply was modified 5 years, 3 months ago by pwizard.
    Plugin Author Stefano Lissa

    (@satollo)

    Hi, return path does not produce critical error, usually, but your provider can have filters active specially if your return path is a non existent address or with a different domain than yours.

    You can find some notes here:

    https://www.thenewsletterplugin.com/documentation/installation/newsletter-configuration/

    Stefano.

    Thread Starter pwizard

    (@pwizard)

    The emails are valid.

    This is the debug log ONLY WHEN I PUT EMAIL IN RETURN PATH

    [01-Mar-2021 20:31:09 UTC] PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\ctype_alnum() in /mypath/wp-includes/PHPMailer/PHPMailer.php:1745
    Stack trace:
    #0 /mypath/wp-includes/PHPMailer/PHPMailer.php(1815): PHPMailer\PHPMailer\PHPMailer::isShellSafe(‘bounce@mywebsite..’)
    #1 /mypath/wp-includes/PHPMailer/PHPMailer.php(1613): PHPMailer\PHPMailer\PHPMailer->mailSend(‘Date: Mon, 1 Ma…’, ‘This is a multi…’)
    #2 /mypath/wp-includes/PHPMailer/PHPMailer.php(1444): PHPMailer\PHPMailer\PHPMailer->postSend()
    #3 /mypath/wp-includes/pluggable.php(498): PHPMailer\PHPMailer\PHPMailer->send()
    #4 /mypath/wp-content/plugins/newsletter/includes/mailer.php(386): wp_ in /mypath/wp-includes/PHPMailer/PHPMailer.php on line 1745

    Plugin Author Stefano Lissa

    (@satollo)

    That is an error of the PHPMailer library in WP. Please ask the provider to install the ctype PHP extension.

    Thread Starter pwizard

    (@pwizard)

    It works under PHP 7.0 through 7.3. Not PHP 7.4

    Plugin Author Stefano Lissa

    (@satollo)

    You php 7.4 installation could be missing the ctype extension.

Viewing 6 replies - 1 through 6 (of 6 total)

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