I can’t reproduce this problem with the following configuration:
- WordPress 3.5.1
- Gravity Forms 1.6.12
- Pronamic iDEAL 1.2.4
I used the Sisow – Advanced variant in test mode. If i choose for the “Success” status i’m redirected to the “iDEAL payment completed” page. If i choose for “Expired” i’m redirected to the “iDEAL payment expired” page.
I am experiencing the same issue. My configuration:
- WordPress 3.5.1
- Gravity Forms 1.6.12
- Pronamic iDEAL 1.2.4
- Sisow – Advanced
It was working fine in test mode. The success, cancelled, failed and Expired statuses were redirecting to the corresponding pages correctly. Since I switched to live mode (and changed the URL from uod2013.utrechtseondernemersdag.nl to http://www.utrechtseondernemersdag.nl) it is redirecting to the homepage in all cases.
What is the status of the payment on the “iDEAL » Payments” page?
The status is “Onbekend”. In the payments overview the transaction ID is not populated for these transactions.
I did some tests (iDEAL > Configurations > Sisow – iDEAL Advanced > Tests) and for those tests the status is correct (Succes, Verlopen, …) and the transaction ID is populated but after finishing the test transactions it redirected to the homepage again.
I also can’t reproduce the problem in ‘live’ mode.
Since I switched to live mode (and changed the URL from uod2013.utrechtseondernemersdag.nl to http://www.utrechtseondernemersdag.nl) it is redirecting to the homepage in all cases.
What are the values of the ‘Site URL’ and ‘Home URL’? You can find these on the “WordPress admin » iDEAL » Settings” pagina.
We just launched a new version (1.2.5) of the Pronamic iDEAL plugin:
http://downloads.wp.xz.cn/plugin/pronamic-ideal.1.2.5.zip
We did some small adjustment, i’m not sure it will solve the issue, but it’s worth trying.
Unfortunately the new version of the plugin did not solve the issue.
Any other ideas? Can I maybe turn on debugging or something to get more info to see what is going wrong?
Can we get temporary access to your WordPress admin area? You can e-mail it to [email protected].
I am having the exact same problem. It keeps redirecting to the homepage in both test and live mode.
- WordPress 3.5.1
- Gravity Forms 1.6.12
- Pronamic iDEAL 1.2.5
- Sisow – Basic
I tried turning off other plugins and turning off SSL(backend). Still no succes.
Other ideas?
We fixed the issue in the WordPress website of @pewoldt. The problem was a missing “Issuer Drop Down” (Bankenuitschuifkeuzelijst) in the Gravity Forms form.
@trollytownstudio Could you check if you use the “Sisow – iDEAL Avanced” variant and have an “Issuer Drop Down” in your form?
@dizda You should switch to “Sisow – iDEAL Advanced” and add an “Issuer Drop Down” to your form.
I will mark this topic is ‘resolved’, if you still have a problem please start a new topic.
