• Hi,

    In the review section of the product pages on my website, the formatting is all wrong. Here is a link to a product so that you can see for yourself:
    https://jsaudio.net/product/the-tale-of-peter-rabbit/

    System Status:

    ### WordPress Environment ###
    
    Home URL: https://jsaudio.net
    Site URL: https://jsaudio.net
    WC Version: 2.6.2
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.23
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.49.1
    OpenSSL/1.0.2h
    
    SUHOSIN Installed: –
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.2
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (24) ###
    
    Add Meta Tags: by George Notaras – 2.11.3
    Autoptimize: by Frank Goossens (futtta) – 2.0.2
    Child Theme Wizard: by Jay Versluis – 1.2
    Contact Form to Email: by CodePeople.net – 1.1.43
    Easy Facebook Likebox: by Sajid Javed – 4.2.5
    Exclude Pages from Navigation: by Simon Wheatley – 1.92
    Facebook Likebox Widget & Shortcode: by A WP Life – 0.2.3
    HD Quiz: by Harmonic Design – 1.4.1
    Insert Headers and Footers: by WPBeginner – 1.3.3
    Jetpack by WordPress.com: by Automattic – 4.0.4
    Media Library Plus: by Max Foundry – 3.0.3
    Quick Page/Post Redirect Plugin: by anadnet – 5.1.8
    Simple Audio Player: by Marty – 0.2
    Slideshow: by StefanBoonstra – 2.3.1
    Toggle The Title: by Avner Komarow – 1.4
    WooCommerce More Sorting: by Algoritmika Ltd – 2.0.0
    Woocommerce Products Per Page: by Jeroen Sormani – 1.2.2
    WooCommerce: by WooThemes – 2.6.2
    WooThemes Helper: by WooThemes – 1.6.2
    Yoast SEO: by Team Yoast – 3.3.2
    WP Force SSL: by Kostas Vrouvas – 1.2.1
    mb.miniAudioPlayer: by Pupunzi (Matteo Bicocchi) – 1.8.0
    WP reCaptcha Integration: by Jörn Lund – 1.1.10
    Yoast WooCommerce SEO: by Team Yoast – 3.0
    
    ### Settings ###
    
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator:
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My Account: #8 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Articifer-child
    Version: 1.0
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Artificer
    Parent Theme Version: 1.3.16
    Parent Theme Author URL: http://www.woothemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –

    Thanks in advance!

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Claudio Sanches

    (@claudiosanches)

    Do mean the inputs of the review section?
    This is an issue on your theme. So it’s better you check it with the author of your theme.

    Thread Starter JS Audio

    (@jsaudio)

    The theme is ‘Artificer’ by WooThemes. I contacted you, as you are part of the same company.

    Plugin Contributor Claudio Sanches

    (@claudiosanches)

    @jsaudio Me or anyone from the same company can not answer questions that are not about the WooCommerce core. I don’t create the rules here, I’m justing following the rules. If you need help with that theme, you need to contact the author/WooThemes.

Viewing 3 replies - 1 through 3 (of 3 total)

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