Reviews broken

  • Resolved vidarbergum

    (@vidarbergum)


    6 years, 11 months ago

    Hi,

    Thanks for a great plugin! However, today I noticed an error which wasn’t there before.

    When someone tries to leave a star review, a blank popup appears. The user then needs to click outside the small white box to return to the website. This looks very unprofessional.

    Further, the star rating (X.X Stars (X Reviews)) don’t get translated to Norwegian, although I have translated those terms in the PO/MO files, and other terms do get translated.

    I’m using WP Rocket and have tried to deactivate JS minify and combine, but it made no difference.

    Any idea what might be happening here?

    All the best,
    Vidar

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mediavine

    (@mediavine)

    6 years, 11 months ago

    Hello,

    Thanks for bringing this to our attention, and for linking to your page.

    Regarding the white box: what you’re seeing is the prompt for users to leave a full review for the card. It looks like the following piece of CSS is included on your page and preventing the form from rendering.

    
.mv-create-card .mv-create-wrapper .mv-create-meta-flex form {
  display: none;
}

    Regarding the translations: it looks like the current version is missing the correct translation string in the .pot file. We’ll have this fixed in the next release, 1.4.9. The strings you’ll need translations for are “%s Reviews” and “%s Stars.” Thanks for catching this!

    Best,

    Ethan Butler
    Mediavine

    • This reply was modified 6 years, 11 months ago by mediavine.
    • This reply was modified 6 years, 11 months ago by mediavine.
    Thread Starter vidarbergum

    (@vidarbergum)

    6 years, 11 months ago

    Hi Ethan,

    Thanks so much for the reply! And apologies, how embarassing the first one was my fault… I was trying to hide the print button and didn’t realise I had captured too broadly. Fixed now, thanks!

    Look forward to the next release for the translations.

    All the best,
    Vidar

Viewing 2 replies - 1 through 2 (of 2 total)

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