Hi,
Thank you for using CusRev.
Can you please share some screenshots of the issue with a review on the product page and the admin area (Reviews > Reviews)?
Thread Starter
epoea
(@epoea)
Hello!
Please check this. User has chosen in the review remainder email firstname, but on the product review page the whole name is displayed.
https://paste.pics/e6c3dd038fb6710e0af4062285197fa6
Hi,
Can you please share a screenshot of that review in the admin area (Reviews > Reviews)? You can also follow this solution to troubleshoot the issue https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes
Thread Starter
epoea
(@epoea)
here is the admin part:
https://paste.pics/IHQDI
Plugin Support
cusrev
(@cusrev)
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.