• Resolved redwarriornl

    (@redwarriornl)


    Hi,

    We’ve enthusiastically builded our website with the Rife theme and are very happy with this.
    However we experience problems with the Google Chrome browser:
    – When loading our page, it won’t go from the age gate to our website. So if you fill in your birthdate and send this out, it just loads the page again it seems and won’t give any notices.
    – An other problem is the footer when you load our home page. Our home page is also our Woocommerce shop page and I think the problem is in there.

    Not always, but mostly, the page loads and the footer is all over the page so you won’t see our shop and you can’t scroll in it. You can select an other page and then go back to the shop to let it function properly, but this is not a good fix of course.

    https://imgur.com/qPfBaQq –> This is what you see when the footer is blocking the half of my page.
    https://imgur.com/GNY4MAk –> This is what it should be like.

    Is there a solution for this problem?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author apollo13themes

    (@apollo13themes)

    Hello 🙂

    Not always, but mostly, the page loads and the footer is all over the page so you won’t see our shop and you can’t scroll in it. You can select an other page and then go back to the shop to let it function properly, but this is not a good fix of course.

    If you resize the window it also acts good.
    It seems script calculates products height before images are loaded.
    Does it happen with all plugins disabled, except for WooCommerce and Apollo13 Framework Extensions?

    When loading our page, it won’t go from the age gate to our website. So if you fill in your birthdate and send this out, it just loads the page again it seems and won’t give any notices.

    You should contact plugin author of this feature. Also check does it happen for you in private mode, as it works fine for me.

    With kind regards.
    Air.

    Theme Author apollo13themes

    (@apollo13themes)

    Hey 🙂

    I have just noticed a similar issue in different installation. It seems that JetPacks plugin one module “Lazy images” is causing this issue with shop images.

    I will improve compatibility with this JetPack module for next update.

    It seems you are using it as well, right?

    With kind regards.
    Air.

    Thread Starter redwarriornl

    (@redwarriornl)

    Hi Air,

    Thanks for your replies!
    So you are saying that if we deactivate the jet pack lazy images function, it should work properly for now?
    I see in our settings that the lazy images function is activated, so that’s correct.

    That would be great!

    I will contact the plugin author of the age gate feature for the problem we experience with the age gate in chrome.

    Cheers!

    Theme Author apollo13themes

    (@apollo13themes)

    Hey 🙂

    I can confirm that disabling fixes the issue, at least for the Blog 🙂

    Next week I should release a solution with the next update.

    Thanks for reporting this!

    With kind regards.
    Air.

    Thread Starter redwarriornl

    (@redwarriornl)

    Great, thanks for reacting this quickly.
    Enjoy your day and the upcoming weekend!

    Kind regards,
    Jesper

    Theme Author apollo13themes

    (@apollo13themes)

    Thank you:-) – have a great weekend as well Jesper!

    With kind regards.
    Air.

Viewing 6 replies - 1 through 6 (of 6 total)

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