What version of WordPress are you running? If you’re WordPress Core is anything above 4.0+ then it sounds like a plugin conflict. Try disabling as many plugins as you can except the one you want to rollback and WP-Rollback. If it works as expected at that point, re-activate each plugin one by one until you see the problem again. Then let us know which plugin caused the problem and we’ll look into it.
There was a plugin which was causing lots of problems, not limited to messing with WP Rollback. Thanks a lot
PS: I have another question which I will ask in another thread.
Thanks for the update. If you’re enjoying WP-Rollback and appreciate our support, we’d love a kind review from you here:
https://ww.wp.xz.cn/support/view/plugin-reviews/wp-rollback
Thanks!