Hi Mike
Please, can you try editing the contact row on the home page, click Attributes and check that mob-pad-15 is not inserted into the CSS Styles field. It can be inserted into the class field but it looks like it’s inserted as a style somewhere too, that ideally should be removed.
The button shortcode in use isn’t loading on mobile, not sure why that is.
Please, can you show us the site with all plugins deactivated except for those authored by SiteOrigin.
Thanks
Hi Andrew,
Many thanks for the swift response.
I have removed all mob-pad-15 from the homepage and have deactivated all plugins except siteorigin pagebuilder and widgets bundle.
The header image is still un-responsive on my mobile device.
Thanks,
Thanks.
The background image cover is now working correctly for me on mobile. Are you sure you can’t see a difference in the row background on mobile? Ideally, you need to see what I see on mobile so that you can check the image after each plugin activation to wait for the change.
Hi Andrew,
When I resize my browser window, the background image is responsive. However, on my mobile, it is ‘zoomed in’ and does not reflect what I’m seeing on my desktop.
Any chance you’re seeing a cached version on mobile, here is my view:
https://www.dropbox.com/s/gaffxocru9t8wi5/IMG_0230.PNG?dl=0
Ideally, you need to see that view and then reactivate plugins one by one until the zoomed in issue reoccurs.
The team figured it out. It’s a Sydney related issue. Try adding to Customize > Additional CSS:
.panel-row-style[data-hasbg="hasbg"] {
background-attachment: scroll !important;
}
Hi Andrew,
I did just try deleting caches with no success.
I have just tried the CSS above and it has worked! Thank you and your team so much, this problem was driving me a bit crazy!
really appreciate the fast responses.
Many thanks,
Mike.
Super, glad that helped 🙂 All the best.
