• Resolved cniper

    (@cniper)


    Hello!

    I have this RSS feed here through Seriously Simple Podcasting:  https://dlgaming.net/feed/podcast/marriage-on-the-dl

    Unfortunately I can’t import this feed into Spotify because it’s missing a valid email address!

    image.png
    Yet in the back end of Seriously Simple Podcasting, I do have an email set!

    screencapture-dlgaming-net-wp-admin-term-php-2025-02-23-15_10_18.png

    Do you know why this might be?

    Thank you for your help!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @cniper,

    Unfortunately, I can’t see the screenshots, probably they are restricted from public view.

    Did you try setup Owner email address on Podcasting -> Settings -> Feed details page?

    Thread Starter cniper

    (@cniper)

    Hi Serhiy! Thanks for the reply. Bummer about the images! I’ve uploaded them to imgur here: https://imgur.com/a/RImmJrD

    As far as I know, I have!! Images should show it, but if you have time, please let me know if I’m mistaken!

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    @cniper Could you please share a screenshot of the “Owner email address” field?

    Plugin Support keleigh824

    (@keleigh824)

    Hi @cniper

    I just wanted to follow up on this. I know you mentioned that it’s there, but can you go to the feed details for the Marriage on the DL podcast at Podcasting –> Settings –> Feed Details, switch from the default podcast to the Marriage on the DL podcast, reverify that it’s there and then click Save Settings.

    If you have any site caching enabled, please clear the cache.

    Thread Starter cniper

    (@cniper)

    Hey @zahardoc! The “Owner email address” is provided in the first screenshot of the Imgur album, about halfway down the page. https://imgur.com/a/RImmJrD

    @keleigh824 as provided in the last screenshot, this email address is saved and is displaying, but I went ahead and hit save again, and now it’s… working! So very strange, but thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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