RSVP submit Confirmation

Resolved kpk1l
(@kpk1l)

1 year, 3 months ago

Hi. I installed your plugins, events and tickets, and I’m trying to create a reservation option for the event.

When I click on Going button, fill the fields, then click Finish to submit the form, I don’t get any alert /notification for confirmation that the form was sent.
So the user can spam the button all the time because he don’t know that the form was already sent.

Any solution?

Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support tristan083
(@tristan083)

1 year, 3 months ago

Hi @kpk1l ,

Thank you for reaching out.

To better understand the situation and to experience the issue for myself, could you please share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Thread Starter kpk1l
(@kpk1l)

1 year, 3 months ago

Hi. Sure.

Here is the link to the event page

Thread Starter kpk1l
(@kpk1l)

1 year, 3 months ago

I was expecting to get a notification after click submit, or under the form …
Plugin Support tristan083
(@tristan083)

1 year, 3 months ago
Hi @kpk1l ,

Thank you for your message and the information.

I went ahead and tried registering to your event (link to the event page), and it looks like something is erroring out on your site that’s causing the RSVP to not complete (see https://go.screenpal.com/watch/cTnhIAnfWHu).

That said, I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?
1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.
Please read the Testing for Conflicts Article before doing anything.
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
Thread Starter kpk1l
(@kpk1l)

1 year, 3 months ago

same thing…

Thread Starter kpk1l
(@kpk1l)

1 year, 3 months ago

I was thinking now that I had this error after install:

The Events Calendar REST API endpoints are not accessible,…

but I don’t know how can I check these endpoints …

Thread Starter kpk1l
(@kpk1l)

1 year, 3 months ago

Hello. I found the solution. SMTP was not sett.

currentpatterns
(@currentpatterns)

1 year, 2 months ago

I’m having a similar issue when selecting the “Going” button. I have a staging website configured on SiteGround. I also have the REST API error described above, which occurs on the staging website, but not on my live website on the same host/account. I have completed conflict testing without luck.

When selecting “Going”, I see the error “POST https://www.staging35.wildmushrooms.org/wp-admin/admin-ajax.php 400 (Bad Request)” on the javascript developer console. I have done some troubleshooting, and admin-ajax.php is trying to do_action “wp_ajax_rsvp-form”. However, this hook is not loaded at the time “Going” is pressed (though when I hit back to exit the event screen, the hook is then loaded.)

I’m curious where and how @kpk1l modified SMTP and whether this also resolved the REST API error.

Any assistance is appreciated. Thanks.

Thread Starter kpk1l
(@kpk1l)

1 year, 2 months ago

@currentpatterns my server don’t have SMTP sett, so the form can’t be send. So I installed a SMTP plugin.

Plugin Support Darian
(@d0153)

1 year, 2 months ago

Hi @kpk1l

Thanks for your confirmation and I’m glad that it is now working.

If you have a minute, a great review from you would be amazing!

https://ww.wp.xz.cn/support/plugin/event-tickets/reviews/