[NSFW] RTmedia error in tabs

  • Resolved franksysgfx

    (@franksysgfx)


    2 years, 12 months ago

    Both Mediapress choose and RTmedia create a tab in the profile area, in the section choose the default tab if mediapress appears for it as main but the same does not happen with rtmedia, please fix that because it generates critical errors

    • This topic was modified 2 years, 12 months ago by Yui. Reason: nsfw

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    2 years, 12 months ago

    Hello @franksysgfx

    Can you please send me a screenshot or screencast so I can have a clear idea regarding this error please?

    You can upload screenshot here

    https://imgbb.com/

    And then share the URL here. For screencast, you can upload it on dropbox and share the URL here.

    Best Regards, KaineLabs Team.

    Thread Starter franksysgfx

    (@franksysgfx)

    2 years, 12 months ago

    https://ibb.co/7jHHn3M
    https://ibb.co/ZMc9s0W

    When I use the MEDIAPRESS plugin, if it appears to select it in the custom tabs, good day

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 12 months ago

    Hello @franksysgfx

    Thank you for the screenshot

    We tested install rtMedia on our testing site and can not reproduce the issue as you reported. rtMedia tab show fine on the Profile Page.

    May I know what PHP version and Youzify version you are using?

    https://ibb.co/Ttz3y9s

    Best Regards, KaineLabs Team.

    Thread Starter franksysgfx

    (@franksysgfx)

    2 years, 12 months ago

    the problem is youzer’s tab configuration, the rtmedia tab is not shown to choose it by default https://ibb.co/ZMc9s0W I could fix it in the next update, I can give access to my site if necessary, I use the theme generatepress and youzer

    Plugin Support Youzify

    (@kainelabsteam)

    2 years, 12 months ago

    Hi @franksysgfx

    Thanks for reporting this. This will require some development work, we will make sure to include this option in future updates.

    Thank you so much for your understanding!

Viewing 5 replies - 1 through 5 (of 5 total)

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