Sale validation
-
Hello. Using Stageshow Gold, and have been for a number of years now, and it’s great. Howeve, never used the sales validation before.
For our next show we are doing tickets by e-mail, with QR code on them, and intend to scan tickets on entry to confirm, and hopefully log who turned up.
I’ve set up a test, and using the offline validator works, but when using the ‘online’ validator, it doesn’t seem to do anything. Entry of a made up reference tells me that it’s not a valid ticket, which is fine. But, entry of a valid reference doesn’t do anything, the page reloads, but no indication of what the ticket is. If i then enter a non-valid reference, I then don’t get the warning of a non-valid ticket.
What output should I be expecting from this page – is it doing what it is intending to do, and I’m not understanding what this should do, or is it not working as intended?
-
Sounds like it’s not working as expected ….
When you enter a valid reference (followed by Enter or a click of the button), the cursor should change to the “busy” cursor, and then a “Matching record found” message should appear along with the list of tickets with that reference. The focus returns to the input box for a new reference. Internally it uses Javascript to check the reference and then update just part of the page … the page as a whole should not be reloaded/refreshed.
An example of a successful validation is one of the screenshots and you can see it here.
If the page really is reloading then it could be caused by a Javascript error (which might not be part of StageShow) which is preventing the StageShow code from running correctly. As a starting point I suggest that you make a new backup of your WP database, and then Disable (but NOT Delete) all other plugins and retest.
The topic ‘Sale validation’ is closed to new replies.
