Sales report email error

  • Resolved youshallthrive

    (@youshallthrive)


    10 months, 3 weeks ago

    Hi! Whenever we try to send a test email for the sales report, it gives us this error message: “Error message: Incorrect query for this function (Incorrect key length)”

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  • Thread Starter youshallthrive

    (@youshallthrive)

    10 months, 3 weeks ago

    The reports weren’t being sent, but that was because the cron jobs were disabled, so I will mark this topic as resolved. Still though, that error message shouldn’t be happening.

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