This may mean that your authenticated Salesforce user does not have permissions to see any of the Salesforce objects. You could try clearing the plugin cache, but that won’t be the solution if there is a permissions issue. It’s also possible there might be PHP errors on your server; I would check the error logs. But I think most likely it’s the permissions.
Ok thanks. How do I check the permissions? It’s my account and I can see all of the contacts so I’m not sure it is that.
Could it be because i am trying this with a test version of Salesforce rather than with a live account?
Certainly this plugin does work with Salesforce sandboxes, if that is what you are asking?
If you go to the Authorize tab inside the plugin’s settings, do you see a list of contacts? Below where it says Salesforce is authorized, and below the list of API versions, normally it shows a list of contacts.
If you do not see this, the plugin is unable to see the contact object. If you do see it, there is at least data that the plugin can see.
I’ve never seen an empty list of objects, to be clear. It’s more common that certain fields are not accessible because they weren’t created with correct permissions. I do know that Salesforce permissions can be complicated, but if you haven’t changed permissions on objects it is probably not that.
Do you have access to PHP error logs?
I’m getting this error message below the Authorize tab:
Error 403: The REST API is not enabled for this Organization.
Will this be the reason why it is blank?
What i mean by my last point is that it is a free trial of Salesforce that i am testing for my client and not a sandbox.
Ah, I see. Yes, if the REST API is not enabled, that is why you don’t see any objects in the dropdown. I’ve never seen this error myself, but you can read about what editions support REST API access here: https://help.salesforce.com/articleView?id=000005140&language=en_US&type=1.
Salesforce does provide a free developer account at https://developer.salesforce.com/signup, but it does have some other limitations (which they describe at https://developer.salesforce.com/page/Developer_Edition).
