{salutation} in Emails

Where do you want to use this {salutation} shortcode exactly? In “Subject”, “Email heading” and “Additional content” in your email settings for WooCommerce?

Hi @senjoralfonso

We’ve checked “Kadence Woocommerce E-Mail Designer” but unfortunately we can’t support every plugin that has somethign to do with checkout fields. Nevertheless we looked into the code of the mentioned plugin and it seems there’s a way to add a new placeholder for the salutation to the main body text, but not to the subject. You can add the following code to the functions.php of your theme (if you have access to that):

add_filter('kadence_woomail_order_body_text', function($body_text, $order, $sent_to_admin, $plain_text, $email) {
    return str_replace(
        '{customer_salutation}',
        \F4\WCSF\Core\Hooks::get_option_label(get_post_meta($order->get_id(), '_billing_salutation', true)), 
        $body_text
    );
}, 10, 5);

With this code added, you should have access to the placeholder {customer_salutation}. Watch out, the code above is not tested, but should work.

We hope that this helps you. If you run in any error or problem, we’re happy to help you out.

Hi @senjoralfonso

We installed the plugin to test the code above, and it seems wo work perfectly on our installation. The only thing thats not working is the preview in the backend, because we cant actually hook in this output unfortunatly. But the salutation should be displayed in the main text of the email perfectly. We’ve tested it for the “Customer Completed Order” mail and put the {customer_salutation} placeholder in the Body Text field. In which email did you try it? As above mentioned, it also only works in the “Body Text” field.

Perfectly, let me know if you need help with something else.