If I remember correctly, some Bookly features can only be accessed by users who are Bookly staff members. Try adding the new user to staff in Bookly settings.
Also, Bookly documentation mentions a role called “Bookly Administrator”. Maybe you also need to give the user that role? (One user can have multiple roles, so you could be an “Administrator” and a “Bookly Administrator” at the same time.)
Thread Starter
kelsjc
(@kelsjc)
Hi @whiteshadow,
I am already the main Admin and I created another WP user with Admin role. The main user I can do anything, but with this second user, I am able to create staff members, but not to insert categories or organize items.
The point is not Bookly because I created a user with same role, so it should be able to do the same thing, right? This is why I guess is something related to Menu Editor.
I’m pointing to Bookly because I’ve heard similar reports from other people where it turned out that the problem was that a user wasn’t part of Bookly staff.
What evidence is there to suggest that this has something to do with Admin Menu Editor? Does deactivating AME fix the problem?
Thread Starter
kelsjc
(@kelsjc)
I just found out the issue. After a deep investigation, found a global css hiding the element for that specific user. Sorry for that, nothing related to your plugin. It craked my head to find that today.
All right, I’ll mark this as resolved.
