• Resolved eauction1

    (@vipfanauctions)


    We have tested several different user accounts and the wishlist is the same list for all of the users when we go to the wishlist page. Please let me know if you have any suggestions.

    Elaine

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello Elaine,

    Thanks a lot for contacting us.

    To see different wishlists, different users need to log in to their account first and then add different items to their wishlists. When those users check their wishlist by logging in to their account, they can see different wishlists.

    In case the problem persists after that, please contact us at

    https://woolentor.com/contact/

    Our support team will definitely assist you with this.

    Kindest regards,
    Tarek

    Thread Starter eauction1

    (@vipfanauctions)

    Hi, The plugin is not working as intended. The same wishlist is showing for All users in different locations with different login IDs. All users are seeing and editing one single wishlist.
    I have also forwarded this on to Woolentor.com

    Thank you,
    Elaine

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi Elaine,

    Thanks a lot for your response 🙂

    Don’t worry, our support team will investigate the plugin to figure out why this is happening. Please give us some time.

    Best regards,
    Tarek

    Thread Starter eauction1

    (@vipfanauctions)

    Thank you so much!

    Thread Starter eauction1

    (@vipfanauctions)

    Hi Tarek,

    Thank you for your help! We have resolved the issue and it was completely on our end.
    The server cache was causing users to see the cached version of the Wishlist.
    Once we configured the site to not cache the Wishlist page, the problem was resolved.

    Thank you very much for this great plugin and your support.

    Elaine

    Thread Starter eauction1

    (@vipfanauctions)

    resolved!

Viewing 6 replies - 1 through 6 (of 6 total)

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