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  • Hi Manglio,

    Could you explain what you mean by the samphona effect? I don’t recognize that word or effect?

    Could you also provide a link to the page with your FAQ on it?

    Thank you

    Thread Starter mangliobertolucci

    (@mangliobertolucci)

    Hello. Thanks for your reply. What I mean by samphona effect is when you click the question, the answer show up bellow like drop down.

    https://www.nuvemsonora.com/ufaqs/duvidas-sobre-customizacao-do-perfil/
    Here is the link of the demo faq.
    Basically, what happens is, when you click the question, it changes to another page, and show the single question page. I don´t want that, I need it to be viewed on the main faq page only.

    Regards,
    Manglio

    Hi Manglio,

    We have accessed your main FAQ page here : https://www.nuvemsonora.com/ufaqs/

    It appears to us that you have not used the shortcode. The URL is linked to the FAQ archive. To remediate, create a page FAQ, and add in the following shortcode : [ultimate-faqs]

    Then, go into your FAQ Settings > Basic > FAQ Toggle, and set it to “Yes”. This will allow your FAQs’ answer to reveal when the FAQ question is clicked.

    It should look like our FAQ demo page here : http://www.etoilewebdesign.com/ultimate-faq-demo/

    Let us know if you require additional information concerning the display of your FAQs.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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