Hi Manglio,
Could you explain what you mean by the samphona effect? I don’t recognize that word or effect?
Could you also provide a link to the page with your FAQ on it?
Thank you
Hello. Thanks for your reply. What I mean by samphona effect is when you click the question, the answer show up bellow like drop down.
https://www.nuvemsonora.com/ufaqs/duvidas-sobre-customizacao-do-perfil/
Here is the link of the demo faq.
Basically, what happens is, when you click the question, it changes to another page, and show the single question page. I don´t want that, I need it to be viewed on the main faq page only.
Regards,
Manglio
Hi Manglio,
We have accessed your main FAQ page here : https://www.nuvemsonora.com/ufaqs/
It appears to us that you have not used the shortcode. The URL is linked to the FAQ archive. To remediate, create a page FAQ, and add in the following shortcode : [ultimate-faqs]
Then, go into your FAQ Settings > Basic > FAQ Toggle, and set it to “Yes”. This will allow your FAQs’ answer to reveal when the FAQ question is clicked.
It should look like our FAQ demo page here : http://www.etoilewebdesign.com/ultimate-faq-demo/
Let us know if you require additional information concerning the display of your FAQs.
Best regards,