Save button is missing

  • Resolved Maria Arango Kure

    (@mariarangok)


    9 years ago

    Hi, For some reason I can’t understand, the save link on the plugin is missing. So if I put in my analytics id and move to another tab everything’s deleted.
    I’ve tried unistalling wp rocket and yoast (usual suspects when monkey business is up) and even all the plugins on the sites and nothing. I’m using Divi theme by elegant themes.
    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    Hi @mariarangok

    One of the changes in the latest release was to add controls to each row instead of the bottom save button. We did that to allow you to work without having to refresh the whole page after each “save,” and it also solves an issue with larger tables.
    So now, you can update a single row and click save on the right button. To add a new event, you click add.

    I hope that makes sense, but it may have been a poor UI decision on our end.

    Yuval

    Thread Starter Maria Arango Kure

    (@mariarangok)

    9 years ago

    Hi Yuval,

    Thanks for getting back to me and fo explaining the removal of the button (I was going crazy looking for it) however on the first screen, where I add my Id and select some options, nothing happens, if I move away from the tab and return, the info is all wiped… plus when I try to add click tracking the form collapses very oddly and doesn’t save the info either… it seems to be a little buggy… any insights?

    Thanks!

    Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    @mariarangok, thanks for your input.
    I just released an update that should fix the button issue.
    After udpating to the new version, 2.4.3, can you try again?
    If you are still having issues, maybe we can schedule a Skype call to try and figure it out?

    Thanks,
    Yuval

    Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    Found the other issue. Will update you when fixed

    nadesignlab

    (@nadesignlab)

    9 years ago

    I’m having the same issue when trying to add click tracking – the ‘add’ button doesn’t seem to do anything. Is this one of the issues you’ve identified?

    Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    Hi @nadesignlab

    Can you try and reinstall the plugin? we released a fix for that.

    Thanks,

    Yuval

    nadesignlab

    (@nadesignlab)

    9 years ago

    Hi. Thanks for the quick response! I reinstalled the plugin and the issue is still there. Any known conflicts?

    Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    @nadesignlab a little update – thanks to another user, we were able to pinpoint the problem. I am working on a fix and will release it later on today.

    Yuval

    nadesignlab

    (@nadesignlab)

    9 years ago

    Hi @yuvalo,

    That’s great! I look forward to the update.

    Andy

    Plugin Author yuvalo

    (@yuvalo)

    9 years ago

    @nadesignlab
    We released a fix under the current version.
    You will have to reinstall the plugin for it to take effect.

    let me know if the problem persists.

    Yuval

    nadesignlab

    (@nadesignlab)

    9 years ago

    Hi @yuvalo,

    That did it! Thank you so much!

    Andy

Viewing 11 replies - 1 through 11 (of 11 total)

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