Save cards don’t work? Javascript error?

  • Resolved kenw232

    (@kenw232)


    5 years ago

    I have a WP site that uses woocommerce-gateway-stripe.5.1.0. We’ve turned on Saved Cards. But when I try to save a card as shown here:
    https://snipboard.io/9kLfH7.jpg
    We get javascript errors specifically from the stripe.js script.
    From firefox: https://snipboard.io/eXKvkl.jpg
    From Edge: https://snipboard.io/zYHI9B.jpg
    Why? Does anyone know why this is a problem? r.error is undefined? We’re simply trying to save credit cards for future selection during checkout. Which its suppose to support.
    We’re using woocommerce V5.1.0 under WP 5.6.2.

    • This topic was modified 5 years ago by kenw232.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    5 years ago

    Hi @kenw232,

    I understand there is a console error when you turned on Save card. Did the order complete successfully? If not, do you see any error on the Checkout page itself?

    And does this error show up when you don’t check Save card?

    Also, could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Thread Starter kenw232

    (@kenw232)

    5 years ago

    I needed to update jQuery, the version was too old I guess. Thanks for your response.

    Plugin Support Thu P. a11n

    (@thup90)

    5 years ago

    Hi there,

    I’m glad you found the culprit. I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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