Hey @mta1,
Deactivating Custom Product Tabs won’t cause your saved tabs to be erased. Your saved tabs live in the WordPress options table. Have you recently changed your database prefix maybe? Used a database optimization plugin?
If you’re taking regular backups of your site you could look back at the database and see if you can see yikes_woo_reusable_products_tabs or yikes_woo_reusable_products_tabs_applied in the options table.
You could also look for those options in your current database and see if they contain anything.
Cheers,
Freddie
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hello @mta1,
Just checking in.
Please let us know if you still need help with this issue.
Thank you!
-Tracy
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hello @mta1,
We haven’t heard back from you in a while so I am going to close out this ticket.
If you need more help, please reopen it and we will be happy to help you.
Thank you!
-Tracy
I’m sorry for not responding sooner. I was able to create a Local by Flywheel installation and deploy a backup from before the problem occurred. From that I was able to extract most of the missing custom tabs manually.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Thanks for the update! I’m glad you were able to resolve the issue.
Stay safe!
-Tracy
