• if on the above link you click on launch the short video will play but after a certain time if you click on save & exit the video should be stop and user should be exited from the litebox i need help to fix this also my client is using pro version if you need licence key i can provide you that.

    • This topic was modified 5 years, 10 months ago by mazidkhan.

    The page I need help with: [log in to see the link]

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  • Thread Starter mazidkhan

    (@mazidkhan)

    getting this error in console “Scripts may close only the windows that were opened by them.”

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Is this for the Tin Canny plugin? It sounds like it might be and that there’s a Save and Exit button in an uploaded module. For Tin Canny issues you should definitely log a ticket from your account (this forum is just for Toolkit support), but you shouldn’t include a Save and Exit button if that’s what you mean. Users should use our X icon with lightboxes to close them. Buttons added to uploaded modules that are intended to allow users to close a window will not work; you must use our controls.

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