• Resolved midlandirrigation

    (@midlandirrigation)


    Hi,

    I’m trying to make changes to my page using the visual editor and there is no “done” button to save it? If i make the changes and just click “update” from the right side menu it does not pull through the changes.

    Also, there is an area called “Black Studio TinyMCE” which i can click edit and then make the changes but when the “done” button is not working at all.

    I’m stuck now! Please help if you can.

    Regards,

    Nathan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Try Troubleshooting with your browser: Your browser can help you identify JavaScript issues or conflicts and this article can assist you in doing that diagnosis. This could help identify Visual Editor issues as well.

    If that does not help, try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter midlandirrigation

    (@midlandirrigation)

    Found the issue. I hadn’t updated the plug in! All fixed now.

    Moderator t-p

    (@t-p)

    Glad to know it 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Saving page edits’ is closed to new replies.