SCA Ready & 3D Secure

  • Resolved developer04pegasus

    (@developer04pegasus)


    4 years, 3 months ago

    Hi team,

    Thank you for the awesome plugin. It’s really easy to configure and use.

    We have a question regarding the plugin being SCA Ready and 3D Secure. Could you please tell us if the plugin follows the Strong Customer Authentication (SCA) rules and employs 3D Secure for card payments so that we don’t lose out on any of your European customers?

    FYI, we are based in Cyprus i.e under a European Economic Area and thus having SCA and 3D mechanism enabled is mandatory for us as stripe documentation says.

    Looking forward to hearing from you soon
    Thanks & Regards
    Lavanya

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Sven L. a11n

    (@sverleis)

    4 years, 3 months ago

    Hi there!

    Thank you for reaching out, and the kind words on the Stripe extension. We tend to like it too!

    We have a question regarding the plugin being SCA Ready and 3D Secure. Could you please tell us if the plugin follows the Strong Customer Authentication (SCA) rules and employs 3D Secure for card payments so that we don’t lose out on any of your European customers?

    The short answer is YES!
    WooCommerce.com works with payment partners, of which Stripe.com is one, to ensure all payment gateway extensions are updated. Our Stripe extension implemented this new change as of version 4.2.0, so please ensure that you’re working on the latest version of the extension.

    We have a post that goes through this in more detail, if you want to read up some more:
    https://woocommerce.com/posts/introducing-strong-customer-authentication-sca/

    Let us know if we can help with anything else!

    • This reply was modified 4 years, 3 months ago by Sven L. a11n.
    Thread Starter developer04pegasus

    (@developer04pegasus)

    4 years, 3 months ago

    Hi Sven,

    Thanks a lot for your reply. It’s really helpful.

    Could you please also help me with tax-related guidelines if any for the stripe plugin?
    Anything that we need to take care of while doing settings or integrations.

    Looking forward to hearing from you soon
    Lavanya

    Abiola Ogodo

    (@oaoyadeyi)

    4 years, 3 months ago

    @developer04pegasus

    Taxes on stripe or any other payment gateway are charged via WooCommerce tax settings.

    Here’s a guide on how to set up taxes: https://woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-tax/

    Thread Starter developer04pegasus

    (@developer04pegasus)

    4 years, 3 months ago

    Hi

    Many thanks for your reply!

    We have one more question.
    when any product is purchased from our site, is there a way to know which one, using only the stripe dashboard?

    I mean do we need to encode/ import products from our website into stripe to see which product does a specific transaction is associated with? or would it be done automatically?

    Looking forward to hearing from you soon
    Lavanya

    Plugin Support Paulo P – a11n

    (@paulostp)

    4 years, 3 months ago

    Hello,

    when any product is purchased from our site, is there a way to know which one, using only the stripe dashboard?

    The Stripe dashboard will show all information related to the transaction and include some information from the order – like the shipping address – but not the order contents.

    do we need to encode/ import products from our website into stripe to see which product does a specific transaction is associated with? or would it be done automatically?

    Usually, you wouldn’t need to visit the Stripe dashboard for each purchase because the payment status should be automatically updated in WooCommerce. You will find that information in the Order notes section inside each order, like shown in the image below.

    Link to image: https://snipboard.io/9jzJXd.jpg

    I suggest you enable the Test mode feature, so you can get to know how the whole process works. You can read more about that here: https://woocommerce.com/document/stripe/#test-mode

    Please let us know if we can be of any further assistance.

    • This reply was modified 4 years, 3 months ago by Paulo P - a11n. Reason: formatting
    Thread Starter developer04pegasus

    (@developer04pegasus)

    4 years, 3 months ago

    Hi Paulo,

    Many thanks for your reply!

    We reached out to stripe support as well with the same query and this is what they had to say.

    `As a recap, you reached out changing the Metadata for the order description that shows on your Stripe Dashboard. I’m glad I was able to help you with this.

    After careful review, metadata is used for storing additional, structured information on an object. For example, when a customer purchases from your website and when your metadata is set up, you’ll have the options to see what was purchased by a specific customer directly from your Stripe Dashboard.

    That being said, your Metadata needs to be set up on your payment integrations which is being managed by Woocommerce. I would highly recommend to get in touch with them and provide this reference links for the integration of Metadata:

    https://stripe.com/docs/api/metadata?lang=php
    https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_intent_data-metadata`

    Thanks for sharing the order notes suggestion, it’s great, but we need to see which product a customer has purchased on our stripe dashboard too.

    So, looking forward to hearing from you soon.
    Regards
    Lavanya

    Mirko P.

    (@rainfallnixfig)

    4 years, 3 months ago

    Hi @developer04pegasus,

    we need to see which product a customer has purchased on our stripe dashboard too

    Here is a tutorial that can help with passing additional custom metadata to your Stripe dashboard:

    https://zeropointdevelopment.com/how-to-add-custom-metadata-to-woocommerce-stripe-purchase/

    If you’re not a developer and require more help with the actual coding, we’d recommend consulting a web developer or one of the customization experts listed at https://woocommerce.com/customizations/.

    Hope this points you in the right direction!

    Thread Starter developer04pegasus

    (@developer04pegasus)

    4 years, 3 months ago

    Hi Mirko,

    Thanks a ton for your reply!
    I’ll let you know how it works out.

    Regards
    Lavanya

Viewing 8 replies - 1 through 8 (of 8 total)

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