SCAM

  • missmartin

    (@missmartin)


    5 years, 3 months ago

    It is a Scam!
    We paid this company one month of campaign and 2 months of service run just for the approval of the campaign. The team, especially Fahim Ibrahim, Lewis Labanon and Dustin Koeller have been so unbothered and really dragging the situation. At last, they promised Full refund of the undelivered service of $150 but they proceeded with the deduction of 5%.

    They took from us the $20 + 5% of $150 for no service and resolved the situation!

    Absolutely a Joke and Shame on WordPress/ WooCommerce for publishing a scam service supplier!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author kliken

    (@sitewit)

    5 years, 3 months ago

    “Hi missmartin,

    I can assure you that our services are not a scam. We do deduct a 5% service fee that is charged to us by banks for processing your credit card transaction.

    It sounds like from your review that you had possible the Google Free Listings running for a couple of months, and that is where the automation fee of $20 comes in as that would be considered a service rendered. Unfortunately, I was not able to locate your account information based on the username that you have provided here for your review.

    If you would like to provide me with the URL associated with your campaign, I would be happy to take a look to see if that was actually the case and provide you with a clearer explanation of the breakdown of your refund.”

    Thread Starter missmartin

    (@missmartin)

    5 years, 3 months ago

    We very much appreciate your response on here, however your colleagues have proven already the service quality of you saying that it isn’t a Scam.

    As another person seemed to have exactly same situation like us, we will now retire the $20 for the unapproved campaign with the bank help.
    We thank you in advance in case you wish to offer another refund but we won’t have the transfer fee or your deduction taken anymore.

    Your service is clearly something else than a reliable service- done on purpose!

    Thank you and Good luck!

Viewing 2 replies - 1 through 2 (of 2 total)

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