Scan does not work

  • Resolved Eric B.

    (@losteineu)


    4 months, 1 week ago

    Hello,

    after installing your plugin, I tried to make a scan, but it does not work. After one hour, I stopped. What can I do to make it work?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    4 months, 1 week ago

    Hi @losteineu,

    Does it have any errors logged in wordpress error log? If it keeps running and showing the progress “Scanning”? Please cross-check the browser DevTools console log for any errors. Is it the timeout 500 error for browser Devtools > Network > Fetch / XHR?

    AIOS > Settings > General settings if you enable the debug log and then “Scan now” do it logs the debug log in AIOS > Dashboard > Debugging tab- the log AIOWPSecurity_Scan::execute_file_change_detection_scan – change to filesystem detected! ?

    https://snipboard.io/ZqPlnG.jpg

    Regards

    Thread Starter Eric B.

    (@losteineu)

    4 months, 1 week ago

    Thanks, but this didn’t work. Even in debug mode, I did not get any results. Should I try a longer scan? This time, I stopped after 5min.

    Regards,

    Eric

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    4 months, 1 week ago

    Hi @losteineu,

    Generally, five minutes should be enough to scan the WordPress files, but if you have a large number of files, it might take longer. Could you please exclude image file types from the check? Generally php files are changed that need to check for any hacked file code.

    https://snipboard.io/8mD4Z2.jpg

    If any error or timeout 500, I can say more, but it seems you have a large number of files and the max execution time reached, and it keeps showing scanning.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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