scan error

  • Resolved wen93

    (@wen93)


    3 years ago

    Array

        code   => site_verification_failed.connection_error

        data   => Array

            status   => [integer] 403

            url      => https://salonge.co.jp

Viewing 2 replies - 1 through 2 (of 2 total)
  • Shalom Taiwo

    (@shalomt)

    3 years ago

    Hi @wen93

    Thank you for reaching out to us.

    I’ll recommend adding your server IP to the Authorized Hosts. This can be done by navigating to WordPress Dashboard ⇉ Security ⇉ Settings ⇉ Global Settings ⇉ Authorized Hosts.
    Please see the screenshot: https://share.getcloudapp.com/nOuKo1q1

    Alternatively, we’ll like you to please proceed with a conflict test. But, first, create a recent backup in case you lose any settings during the trial and have to restore to a previous working state.

    This article can assist you during this test: https://help.ithemes.com/hc/en-us/articles/115003073433-Checking-for-a-Conflict-

    Please let me know how it goes and if you have further questions.

    Best regards,
    Shalom

    Shalom Taiwo

    (@shalomt)

    2 years, 12 months ago

    Hi there,

    I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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