Scan error

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    2 years, 6 months ago

    Hello,
    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Enter your access key in the plugin’s settings.

    If the issue still appears please contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Thread Starter barefootwarrior

    (@barefootwarrior)

    2 years, 6 months ago

    Thank you. Fixed. Web site being scanned now: Scanning for modifications 70% complete.
    Thank you again for top notch support.

    Thread Starter barefootwarrior

    (@barefootwarrior)

    2 years, 6 months ago

    The error occurred

    Unexpected response code: 404. Error: error
    Stage: file_system_analysis

    Plugin Support amagsumov

    (@amagsumov)

    2 years, 6 months ago

    Hello @barefootwarrior,

    We need more details about the issue.

    Please contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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