Scan Failed

  • Resolved adminand376

    (@adminand376)


    4 years, 8 months ago

    Hello, do you have a solution for my problem with the Wordfence plugin. Thank you

    -Problem
    Scan Failed
    The current scan looks like it has failed. Its last status update was 5 minutes ago. You may continue to wait in case it resumes or stop and restart the scan. Some sites may need adjustments to run scans reliably

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    4 years, 8 months ago

    Hi @adminand376, thanks for getting in touch.

    Can you do the following so I can get the information I need to help you?

    • Stop the existing scan if it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running).
    • Go to your Wordfence > Scan > Manage Scan and locate the “Performance Options” section. Set “Maximum execution time for each scan stage” to 20.
    • Click to “Save Changes”.
    • Go to the Tools > Diagnostics page.
    • In the “Debugging Options” section check the circle “Enable debugging mode”.
    • Click to “Save Changes”.
    • Start a new scan on the Scan page.
    • If the scan fails again, copy the last 20 lines or so from the Log (click the “Show Log” link) once the scan finishes and paste them in the post.

    Thanks,

    Peter.

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