Schedule rarely works

  • kdespieg

    (@kdespieg)


    8 years, 8 months ago

    This app is simple to use but it only works one out of every three times if you are lucky. It just hangs during weekly scheduled backups and I have to login to wordpress and manually stop and restart the backup. This usually takes a couple tries as it usually hangs on the first manual try.

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  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    8 years, 7 months ago

    Hey there –

    We’re so sorry you experienced so many issues with the plugin – did you by chance reach out to support so we could try and work with you on troubleshooting? We’re available here in the forums to help where we can and also have our knowledge base with lots of helpful information – https://bwp.hmn.md/knowledge-base/

    We’re sorry, again, for the trouble you’ve had. If we’re able to provide further troubleshooting assistance please do post in the support forum so we can do that for you.

    Our apologies,
    Kat and the rest of the BackUpWordPress family

Viewing 1 replies (of 1 total)

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