• Hi, i have create a new report with status as active. after saved it, it shows the status is deactivate. also i try click test now multiple times, still no email report has been send to my email. kindly advice

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  • Plugin Author easyregistrationforms

    (@easyregistrationforms)

    Hello @flowernf,

    Thank you for contacting us.
    Please make sure you’ve configured the correct email address in the “Recipients” field and also change the status to “Activate” from the drop-down option in the report configuration.
    If you still face any issue, feel free to drop us an email at [email protected].

    Hello! I have the same problem! I set it to active in the report form, but it already shows deactivation in the list, and vice versa. The test does not work.

    Hi,
    same problem here, it show that is deactivated.

    Plugin Author easyregistrationforms

    (@easyregistrationforms)

    Hello,

    It seems there is some confusion related to the Status field. Status field shows “Deactivate” link if the report is in active state. This link allows changing the status from the list page. I see we can improve the labeling to avoid this confusion. Regarding the functionality, Scheduled reports appears to be working fine in our test results. If you are facing the issue, Please write to us here.

Viewing 4 replies - 1 through 4 (of 4 total)

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