• Resolved hardimos

    (@hardimos)


    I created a scipt AD (given from client) but AD is not shown. Instead i see a gray pattern

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Martin

    (@martin11ph)

    Hi Hardimos,

    Can you share the script provided to you? It seems to be the script itself is resolving to a single image tile that is repeating (based on the output I see).

    Besides that though, we have also come across some creatives that are geo-blocked by their providers. Sometimes they configure their ads to be only visible to US-only or select T1 countries. Could you check if that’s the case with your provider?

    Thank you.

    Thread Starter hardimos

    (@hardimos)


    <script language="javascript" src="https://track.adform.net/adfscript/?bn=85724347"></script>
    <noscript>
    <a href="https://track.adform.net/C/?bn=85724347;C=0" target="_blank">
    <img src="https://track.adform.net/adfserve/?bn=85724347;srctype=4;ord=[timestamp]" border="0" width="300" height="250" alt=""/>
    </a>
    </noscript>

    2 weeks ago it was working. I embed it in another site and it works fine.

    Plugin Support Martin

    (@martin11ph)

    Hi @hardimos ,

    Thanks for sharing and also for confirming about it working on another site. Are you still encountering the issue? I am wondering if it was a demand or specific creative issue as today, I am not getting it anymore. It could be your provider has resolved it.

    I am sharing a recording here testing a) on your site, b) on your site but overriding to show the creative only and c) on a totally different site.

    In all tests, the creatives are now functional. Let me know if its the same with you. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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