Scroll on mobile device

  • 4dminc4m12

    (@4dminc4m12)


    9 months, 3 weeks ago

    When the Yith Gift Card is enabled, el scroll down/up lack most of the time. When you disable it, the scroll works fine and smoth. I disabled all plugins (except woocommerce and Yith Gift Card) and is the same. I’ve heard that is something known, but I can’t find any information about it to solve it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Juan Coronel

    (@juaancmendez)

    9 months, 3 weeks ago

    Hello there,
    thanks for contacting us!

    Have you tested with a default WP theme such as 2025? I tested our plugin locally and it works without problems in the mobile view.

    Let us know.

    Best regards.

    Thread Starter 4dminc4m12

    (@4dminc4m12)

    9 months, 3 weeks ago

    Hi @juaancmendez , I’ve installed modern theme as you suggest, but on mobile is the same behavior… the scroll up/down lacks most of the same on mobile view. And it affects the whole website when yith gift card is enabled, when I disable it suddently works fine, never get lack again.

    Juan Coronel

    (@juaancmendez)

    9 months, 2 weeks ago

    Hello there,

    To check what’s happening, please share with us your site URL with our plugin active.

    We will be attentive to your response.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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