Scroll to Top button not working properly

  • skycheerful

    (@skycheerful)


    5 years, 9 months ago

    Hi
    I enabled the “scroll to top” button when I started my website and it worked fine for some time. But now it is not functioning properly. When I click it, it does not take to the top immediately, and rather page scrolls up extremely slowly. Sometimes it does scroll at all.
    Please help me fix this issue.
    Thanks & regards.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • David

    (@diggeddy)

    5 years, 9 months ago

    Hi there,

    i can several errors in the developers console ( Right Click > Inspect ) on your site.

    One is related to the kcard.min.js script that is trying to read from the browser localstorage – which is denied. This is interrupting the scripts required by the back to top.

    You will need to identify which plugin / function is running that script and either remove it or report the issue to the author.

    Thread Starter skycheerful

    (@skycheerful)

    5 years, 8 months ago

    Thank you for your support.
    A plugin called “Essential Addons for Elementor” was creating the problem. I just disabled it and the issue is resolved.
    Thanks again,

    David

    (@diggeddy)

    5 years, 8 months ago

    Glad to hear you found the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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