scrollup button stopped working | ww.wp.xz.cn

stevemtno
(@stevemtno)

6 years, 5 months ago

I’ve been using the Spacious theme with a child theme for well over a year now. A few months ago, the scrollup button that appears on the lower right hand side of the screen, stopped appearing. (This is the button that appears once you’ve scrolled down a page on the site, clicking on the button causes the page to scroll back to the top)

Can anyone tell me how to get that back?

Viewing 5 replies - 1 through 5 (of 5 total)

Nitu – ThemeGrill Support
(@nitushrestha10)

6 years, 5 months ago

@stevemtno

Can you provide us the URL of your website so that we can inspect it and give you a better solution?

Thanks.

Thread Starter stevemtno
(@stevemtno)

6 years, 5 months ago

I copied the header.php file from the parent theme to the child theme and the scrollup icon reappeared.

I’m still having another issue with FrontEndPM with the avatars not displaying properly. Should I open another ticket for this?

Nitu – ThemeGrill Support
(@nitushrestha10)

6 years, 5 months ago

@stevemtno

Can you provide us the URL of your website for a better understanding of the issue? And if the issue is created via the theme then, we might be able to assist you on it else, you might need to contact the respective plugin developer for it.

Thanks.

Thread Starter stevemtno
(@stevemtno)

6 years, 5 months ago

I would need to send you credentials. It’s a private site.

Is there a secure way for me to do that?

Nitu – ThemeGrill Support
(@nitushrestha10)

6 years, 5 months ago

@stevemtno

Can you contact to us via our chat support through our site link?

Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘scrollup button stopped working’ is closed to new replies.

5 replies
2 participants
Last reply from: Nitu – ThemeGrill Support
Last activity: 6 years, 5 months ago
Status: not resolved