Search function doesn’t display beyond Page 1

  • Resolved paadmin

    (@paadmin)


    8 years, 3 months ago

    Hi,
    Bought plugin combo multisearch and it was working great, until recently. Using this as the shortcode to display our search functionality,
    [pdb_list template=multisearch-responsive search=true sort=true display_count=true list_limit=10 suppress=true]

    If a user searches for a name like John or selects as two search options, Oahu and Hospital, results display fine but when clicking any button to any other page, all they get is a blank screen, no search results.
    We are also using custom CSS to get the look a particular way

    Already tried removing everything, CSS and additional attributes to the shortcode, which allows the plugin to work fine as default settings. Added everything one by one and was able to pin it down to the search. Even if using [pdb_list template=multisearch] it breaks. Unable to view past page 1. Help!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    You’ll need to take a look at your php error log to see what is going on there. Some kind of error is preventing the page from displaying.

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Sorry for the delayed reply. By checking the php error log, you mean to enable debugging in the wp-config.php file or is there some other way to see/create php error log?

    Thanks

    Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    If you enable debugging, it will dump some errors to the screen, but you’ll miss some. The best way to do this is to configure your server to put all your php errors into an error log and check it when testing. If you’re not sure how to do this, you may want to ask your web host. If you’re developing a new site, it’s an important way to monitor problems you may not realize are happening in the background.

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Thanks! I’ll update if I am still in need of help

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Hi, I enabled error logging. I do not know what to make of this error:

    Fatal error: PDb_List_Query::_setup_filter_array(): The script tried to execute a method or access a property of an incomplete object. Please ensure that the class definition "PDb_List_Query_Filter" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide a __autoload() function to load the class definition in /home/content/a2pewpnaspod05_data02/64/41621164/html/wp-content/plugins/participants-database/classes/PDb_List_Query.class.php on line 848

    Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    Hi I have some idea what is going on here…but I don’t know why it’s happening to you and no-one else. Can you tell me what theme you are using?

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Currently using Vantage theme

    Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    Is it possible for you to test it using a different theme?

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Hi,

    I changed the Theme to Primer, and tested again. Issue still occurs

    Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    OK, thanks, I’m still looking into this…

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Ok, thanks

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Okay, I was able to resolve the problem. So, instead of having this checked in the Advanced Settings,Use PHP Sessions, I unchecked it. It is now working fine. I am able to search and proceed past page 1 and to other pages.

    Thank you for your help and assistance with this issue!

    Thanks

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    Nvermind. Issue is back

    Thread Starter paadmin

    (@paadmin)

    8 years, 3 months ago

    So far working fine now. It does appear that the problem of going past page 1 resolved with the PHP sessions mentioned above.

    Searching and sorting working perfectly fine now

    Thank you for your help with this

    Plugin Author xnau webdesign

    (@xnau)

    8 years, 3 months ago

    Glad you got it working.

    One thing to look into if it gives you trouble again is page caching…turning off page caching on the page that’s giving you trouble will often fix it.

Viewing 15 replies - 1 through 15 (of 15 total)

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