Search function is too slow to load

  • Resolved dshongphuc

    (@dshongphuc)


    6 years, 9 months ago

    Hi there,
    I’ve upgraded to premium version and try to use the search form, but I know you’re using ajax to make a search request EVERY SINGLE character user type to the input, for example when I type to the search input : “growthspot”, open the network tab and I saw it make 10 post requests to get the result.
    It make my server too slow, I’m thinking a way to make it as a normal request (not using ajax) and modify your plugin, please update it as soon as you can !

    Thank you !

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • etoilewebdesign

    (@etoilewebdesign)

    6 years, 9 months ago

    Hi @dshongphuc,

    Thank you for the feedback!

    You can improve your search speed by trying the following:

    • Sometimes there is a special character (such as a % sign or a slash) in the FAQ title/question, which can cause an issue when the search SQL queries the database. Normally these are escaped, but I’ve seen instances in which it still causes problems. Take a look at your FAQs and see if any do have a special character in them. If so, try removing it to see if it makes a difference.
    • Sometimes themes have special animations that run on page load or link clicking. All FAQ titles are actually links, so I have seen it where a theme’s animation breaks the functionality of the FAQ links. Does your theme have this? If so, try disabling that feature to see if it makes any difference. If not, then, just as a test, you can try switching to a default WordPress theme for a moment, to see if that makes a difference. If so, you can try disabling different features in your theme, to see if any make a difference.
    • If none of this makes a difference, try deactivating all other plugins except ours. Does it work then? If so, you can try re-activating the other plugins one by one to see which is conflicting.
Viewing 1 replies (of 1 total)

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