Search text

  • Resolved mohaldev

    (@mohaldev)


    6 years, 3 months ago

    The search function in the search bar (by text) doesn’t yield any results if the listing name has a – (special character)

    The listing is seen as found but clicking on the required listing doesn’t filter the required listing.

    Could you check this, please?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    6 years, 3 months ago

    Hello sir,

    thank for using our plugin and sorry to learn that you are facing the issue.

    Can you please give an example(Which special character or the listing title which have the special character) then I can test it and fix this issue?

    Thanks

    Thread Starter mohaldev

    (@mohaldev)

    6 years, 3 months ago

    Thanks for the reply.

    You can check the keyword search here: https://employeebenefitsdirectory.co.uk/

    The listings have – in their name. You can try BMI, the search narrows the result but clicking on the search option doesn’t get the required listing.

    Plugin Author RadiusTheme

    (@techlabpro1)

    6 years, 3 months ago

    Hello sir,

    I just check it and find it is listing the result as I attached a screenshot

    https://tinyurl.com/tze676u

    Thank you

    Thread Starter mohaldev

    (@mohaldev)

    6 years, 3 months ago

    If you type BMI and search, the results work. But when you type BMI and click on one of the suggestions, the results fail. Example screenshot below:

    https://ibb.co/DDcvtfz

    Plugin Author RadiusTheme

    (@techlabpro1)

    6 years, 3 months ago

    ok, do you mean the character as I attached image? https://tinyurl.com/tt9duvy

    if so I am checking and will update you soon.

    Thanks

    Plugin Author RadiusTheme

    (@techlabpro1)

    6 years, 3 months ago

    Hello sir,

    I found you are using our theme, unfortunately, our theme has some issue, we are going to fix this and will release a new update this week.

    Thank you

    Thread Starter mohaldev

    (@mohaldev)

    6 years, 3 months ago

    Thank you 😉 

    Look forward to the update

    Plugin Author RadiusTheme

    (@techlabpro1)

    6 years, 3 months ago

    We will update the Theme this week. Also for Theme Support please create a ticket in our Envato support system.

Viewing 8 replies - 1 through 8 (of 8 total)

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