Section background resolutions problem | ww.wp.xz.cn

chaneswin
(@chaneswin)

5 years, 4 months ago

Hi,
one of my customers told me some problems when viewing with iPad.
I use this demo: https://yoga.oceanwp.org/ and found it happens on demo site, too.

His Screenshot below:
https://www.dropbox.com/s/a2w5vov877njh74/IMG_1496.jpg?dl=0
https://www.dropbox.com/s/zchcnex0l04ar69/IMG_1500.jpg?dl=0

I am unable to replicate that issue using device simulation in Chrome DevTools.
I’m not sure if it’s occurred only on his device. Any settings I can told him to check?

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Abhishek
(@abhikr781)

5 years, 3 months ago

Hello,

Sorry but not getting the exact issue in the snapshot.

Can you please share some more details regarding the issue?

Because I tried checking but not getting any issue, so please share the steps also to replicate the issue.

Thread Starter chaneswin
(@chaneswin)

5 years, 3 months ago

Hi @abhikr781
I still don’t know how it happened.
Problem remains on both Chrome and Safari.
This demo: https://yoga.oceanwp.org/

Screenshot on my iPad:
https://www.dropbox.com/s/7mp75q2gt91mfue/IMG_3647.jpg?dl=0
Screenshot on his iPad:
https://www.dropbox.com/s/a2w5vov877njh74/IMG_1496.jpg?dl=0

Screenshot on my iPad:
https://www.dropbox.com/s/byifrme390cf0bv/IMG_3645.jpg?dl=0
Screenshot on his iPad:
https://www.dropbox.com/s/zchcnex0l04ar69/IMG_1500.jpg?dl=0

Same problem happens in https://nicochinese.com/ though different background images.

Any settings I can told him to check on his iPad?
Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Section background resolutions problem’ is closed to new replies.

2 replies
2 participants
Last reply from: chaneswin
Last activity: 5 years, 3 months ago
Status: not resolved