section jumps into view

  • Resolved terryatable

    (@terryatable)


    2 months ago

    Hi. I am having an issue with forminator, when the page loads the first section jumps into view. It works seamlessly with cf7 but I can’t stand that plugin and much prefer forminator. I have tried everything, deactivated all pugins and using css. I just can’t understand why this happens. My website is https://cookerrepairman.com/

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    2 months ago

    Hi @terryatable ,

    I hope you’re doing well.

    It looks like there could be an optimization option delaying the load of Forminator scripts. Could you please try to enable the Load Form using AJAX option?

    This option is available from the Form > Behavior, under the rendering tab – https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#rendering

    This option usually helps as well for cache-related issues.

    Please let us know how it goes.
    Best Regards,
    Williams Valerio

    Thread Starter terryatable

    (@terryatable)

    2 months ago

    Methos is set to Ajax and rendering is set to load form using Ajax

    Thread Starter terryatable

    (@terryatable)

    2 months ago

    Sorry typo above should have said Method is set to Ajax

    Fida – WPMU DEV Support

    (@fidawpmudev)

    2 months ago

    Hello @terryatable ,

    I hope you are doing well, and thank you for the update.

    If the AJAX rendering method was already enabled, please try disabling it and check if that resolves the issue.

    It seems you are using the WP Rocket plugin to optimize your site. If the issue persists, please exclude the Forminator Pro plugin from WP Rocket’s Delay JavaScript feature.
    Please check this guideline: https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusions

    Please let us know how it goes.

    Kind Regards,
    Fida Al Hasan

    Thread Starter terryatable

    (@terryatable)

    2 months ago

    Hi. I have tried disabling it and I have deactivated all plugins but it still does it. I am baffled

    Thread Starter terryatable

    (@terryatable)

    2 months ago

    Hi. I have excluded the Forminator Pro plugin from WP Rocket’s Delay JavaScript feature. But still no change, I have just updated formnator to the latest version but still the same.

    Fida – WPMU DEV Support

    (@fidawpmudev)

    1 month, 4 weeks ago

    Hello @terryatable ,

    Thank you for the update.

    On my testing, it still appears that WP Rocket is delaying the load of the Forminator JavaScript files and causing this issue. Some caches could be responsible too.

    That being said, we’ll have to look into this more closely to diagnose the issue and see if we can resolve it for you.

    Could you please reach us at [email protected] using the following template?

    Subject: ATTN: WPMU DEV support - wp.org

    Please send:
    – Link back to this thread for reference (https://ww.wp.xz.cn/support/topic/section-jumps-into-view/)
    – Any other relevant URLs/info

    To ensure we don’t miss your email, please let us know here once you’ve submitted the form and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

    Kind Regards,
    Fida Al Hasan

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    1 month, 2 weeks ago

    Hi @terryatable,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Best Regards,

    Nithin

Viewing 8 replies - 1 through 8 (of 8 total)

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