Security & Antispam Statistics

  • Resolved herculesangel

    (@herculesangel)


    5 months, 1 week ago

    Hello, Recently the Statistcs for Security & Antispam (the bars like excel chart) for the last 7 days are not shown in wordpress dashboard. If i enter the Cleantalk.org i can see the statistics.

    Thank you

    Best Regards

    Angel

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    5 months, 1 week ago

    Hello @herculesangel,

    I’ve checked on my end, and the statistics are working without any issues. I see you’re using the Lightspeed caching plugin. Try clearing your website’s cache and then recheck the issue.

    If that doesn’t help, try the following: WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate

    The same applies to the Security plugin: WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable “Complete Deactivation” —> Save Changes.

    This option will reset all plugin settings. Don’t forget to insert your access key.

    Did it help you?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    5 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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